Assisting sentior manager on overseeing and support the operations to ensure profitability and overall user experience. These professionals work in conjunction with operations managers.
* Ensuring staff turn ups
* Recruiting , induction and mentoring of new staff members
* Scheduling shifts
* Resolving customer's questions and grievances in a professional manner
* Conducting payroll activities in an accurate and timely manner
* Ensuring that the restaurant adheres to pertinent health and safety regulations
* Purcahsing new equipments in case of mechanical failure
* Sourcing better deals on all resources and equipments that warrant replacing or replenishment.
* Create processes for staff to adhere to ensure comply with internal standards