Job Description:
- Responsible for commissioning of AGV (autonomous guided vehicles) at customer sites which includes on-site user acceptance tests Responsible for providing high level troubleshooting to resolve issues that are beyond the capabilities of our first level support services from field technicians
- In charge of ensuring performance and reliability of company’s fleet of AGVs, network and customer site infrastructure.
- In charge of providing on pre-sales technical assessments and maintaining up-to-date records of AGV and site configurations
- Responsible for monitoring the health and operations of the company’s fleet of AGVs and proactively engage to resolve faults before they impact customer operations.
- Taking charge of responding and providing technical guidance to customers regarding operational issues, software updates and general maintenance
- In charge of contributing to the development of instrumentation and automation for monitoring, detection, and self-healing of failures as well as creation of user manuals, customer guides, FAQs, application notes and best practices.
Job Requirement:
- Minimum Diploma in Engineering or relevant
- Minimum 3 years of working experience in
- Experience with Linux (ideally Ubuntu) administration, tools and Bash/Python scripting
- Experience with firewalls, VPN and network security technologies
