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Jobs in Singapore   »   Jobs in Singapore   »   Manager
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Manager

Yi Wellness Sanctuary

Responsibilities


· Operations management - Oversee day-to-day shop operations, including staff scheduling, managing appointments, and ensuring a smooth customer flow


· Staff supervision and training - Hiring, training and managing therapists, and ensuring the team meet quality and service standards


· Customer service - Maintaining high levels of customer satisfaction by ensuring clients receive excellent service, addressing complaints or concerns and implementing measures to address feedback


· Inventory and supplies management - Managing stock levels of supplies, and overseeing ordering and tracking to maintain sufficient inventory


· Health and safety compliance - Ensuring the team follows health, safety and hygiene standards. This includes staff training on sanitation protocols and equipment maintenance



Requirement:


- Experience in wellness and related hospitality industry

- Able to motivate and lead a team to ensure high-quality service

- Attention to details, ensuring high standards of cleanliness, safety and service quality

- Passion for wellness and self-care

- Friendly and cheerful personality

- Able to work weekend and Public Holidays



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