Job Summary
The Healthcare Project Implementation Supervisor supports mid to large scale projects consisting of single/multi-site implementations with multiple products and services. He/She analyzes customer solutions and actively participates in successful solution implementation while meeting the needs of customers and the company. The Healthcare Project Implementation Supervisor manages cross functional implementation teams and provides ongoing analysis of implementation projects, plans, templates, outcomes, lessons learned, and post-implementation audits as defined by the implementation Master Operating Plan (MOP).
Job Responsibilities:
- Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
- Forwards project documents to stakeholders to obtain sign-off, agreement on project cost, and needed resources.
- Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.
- Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and to manage project impact.
- Conducts information gathering work sessions with stakeholders to establish "as-is" (i.e., current state) maps and "to-be" (i.e., proposed state) for business process and process improvement recommendations.
- Designs and implements communication plans to ensure those affected by projects are informed and updated.
- Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.
- Balances multiple projects and deployment schedules to meet stakeholder goals and expectations.
Job Requirement:
- Possess a Bachelor’s degree in Supply Chain or Industrial Engineering related discipline
- Minimum 5 years of relevant working experience in Supply Chain/Logistics/Healthcare industry
- Excellent communication and negotiation skills
- Confident and able to collaborate and manage stakeholders of all levels
- Good team player; self-driven; energetic and motivated
- Experience in program/project management preferred
