Business Requirements Gathering:
- Work closely with stakeholders (credit risk, loan servicing, operations, IT teams, etc.) to gather and document business requirements for the NPA monitoring application.
- Analyze current systems and processes to identify gaps, inefficiencies, and areas of improvement in NPA monitoring.
- Translate business requirements into functional specifications and user stories for development teams.
Project Support:
- Collaborate with the project manager and technical teams to ensure timely and accurate delivery of the NPA application.
- Support end-to-end project lifecycle, from requirements analysis and design through testing and deployment.
- Assist in defining test scenarios and user acceptance criteria for the NPA application.
Stakeholder Management:
- Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals and deliverables.
- Provide regular updates to management and stakeholders on project progress, risks, and issues.
Data Analysis & Reporting:
- Analyze historical credit data, delinquency trends, and loan performance metrics to support the development of the NPA monitoring application.
- Work with business and IT teams to design reporting capabilities that offer insights into credit risk, asset quality, and NPA forecasts.
Systems Design & Integration:
- Collaborate with IT and development teams to design system enhancements and integrations with existing banking applications, including loan management systems, credit risk platforms, and financial reporting tools.
- Ensure the solution aligns with the bank’s broader technology architecture and data governance policies.
Testing & Quality Assurance:
- Lead or support testing efforts (UAT, integration testing) for the NPA monitoring application to ensure it meets business requirements and quality standards.
- Validate data accuracy, system functionality, and compliance with regulatory requirements.
Training & Documentation:
- Develop user manuals and training materials to support end users of the NPA monitoring application.
- Conduct training sessions for internal teams, ensuring they understand the features and functionalities of the new application.
- 5+ years of experience as a Business Analyst in the banking or financial services industry, with a focus on the Corporate Credit domain.
- Proven experience supporting technology projects related to credit risk management, NPA monitoring, loan servicing, or similar banking applications.
- In-depth understanding of the Corporate Credit lifecycle, including loan origination, monitoring, classification, provisioning, and recovery processes.
