Job Scope:
- Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)
- Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.
- Partner public agencies to develop and customise L&D interventions to support their developmental plans
- Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions
- Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)
- Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)
- Responsible for keeping accurate and proper records. Manage databases e.g. for client's alumni.
- Comply with client's service standards and operations guidelines.
- Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.
- Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.
Requirements:
• Excellent communication and written skills.
• Organized and meticulous.
• Team player, and able to work under pressure and short deadlines.
• Good interpersonal and customer service skills.
• Good problem-solving and time management skills.
• Proficient in Microsoft Office applications, Virtual platforms such as Zoom, Google Meet, MS Teams.
• Demonstrate a positive attitude with integrity and drive for excellence in work.
• Have relevant experience to fulfil the Job Scope.
Contract Period: 6 months
Salary: $13/hour
Location: Buona Vista
Working Arrangement:
Mondays to Fridays
Service not required on Saturdays, Sundays and gazetted public holidays
EA License No: 96C4864
Reg. No.: R24121728
