Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.
We are seeking a motivated and accounts and client relations executive to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Accounts & Client Relations Executive, you will play a key role in building and maintaining client relations.
Job Description
- Handling of client enquiries, tour bookings, customizations, and amendments.
- Prepare sales quotations, tour proposals and itineraries for customers.
- Assisting with client outreach, cold calling, EDMs etc.
- Generate leads, reach out to potential clients, pitch and close sales.
- Coordinating with Ops team in relation to sales matters.
- Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
- Data entry to ensure all client records, databases are up to date.
- Assist in post-sales work which includes following up with client experience, getting reviews
- Liaising with clients, vendors, and suppliers on behalf of managers.
- Communicate and liaise with finance team with regards to invoices and payments.
- Work with internal and marketing teams to achieve company strategic objectives and goals.
Job Requirements
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Proficiency in CRM software and ITQ is a plus
- A passion for the country and culture
- Willing to learn
