As part of the Human Resource team, you will be responsible for executing the full range of HR functions, from employee recruitment, retention, engagement, performance management to employee relations and regulatory compliance. You will work closely with the HR leadership team to provide HR guidance and support to business units, in alignment with the organization’s goals.
Primary Responsibilities:
- Partner with Business Unit (BU) Leads / Heads of Department (HODs) in the management of employee life cycle.
- Support and participate in annual performance management processes, including providing guidance and advice on managing performance issues.
- Work with respective HODs on annual budgeting process, understanding each business needs with manpower requirements.
- Provide guidance for the HODs and employees on the application of HR policies, procedures, and standards.
- Execute administration processes related to the full employee life cycle, including but not limited to recruitment, onboarding, work pass management, performance evaluation, re-employment, and offboarding.
- Facilitate employee relations and respond to grievances, complaints, and conflicts effectively and compassionately.
- Update employee profile and benefits timely and accurately in HR systems.
- Safeguard and maintain confidential employee information and ensure compliance with statutory obligations.
- Assist to facilitate monthly Corporate Orientation and office administration such as stationery orders, etc.
- Ensure legal compliance of HR policies and procedures across all processes.
- Undertake project assignments as and when required.
Secondary Responsibilities (will be either insurance or payroll):
Insurance
- Ensure timely and accurate processing of insurance claims submissions for employees in compliance with government regulations and company policies.
- Be updated on all company insurance policies, such as Foreign Worker Insurance, Work Injury, Maternity benefits, etc.
- Keep abreast on latest statutory requirements on required regulatory reports (e.g., Work Injury reports to MOM).
- Verify coverage, process policy updates, and issue certificates of insurance as needed.
- Process eligible claims by coordinating with insurance brokers, ensuring claims are submitted for reimbursements within the respective timeframes (e.g., be aware on the stipulated claim window by insurance vendors).
- Update monthly work injury report details to management.
- Liaise with and support in yearly insurance review and renewal.
- Keep updated on industry trends and regulations to ensure compliance.
- Coordinate with internal teams to ensure smooth and efficient processes.
- Perform other administrative duties as assigned.
Payroll
- Ensure accurate and timely processing of payroll for employees.
- Timely and accurate submission of bank transfers, CPF, statutory claims and income tax filing.
- Maintain payroll records and information in an organized and secure manner.
- Review employee attendance records and validate compensation information.
- Investigate and reconcile payroll discrepancies to ensure compliance with statutory laws and regulations.
- Respond to employees’ and team’s inquiries regarding payroll information.
- Timely and accurately prepare payroll reports as required.
- Collaborate with the HR team member to ensure timely receipt of employee data to ensure payroll deadlines are met.
- Keep abreast on latest statutory requirements that affect compensations (e.g., CPF contribution rate changes, tax changes).
- Perform other administrative duties as assigned.
Requirements:
- Diploma in Human Resources, Business Administration, or related field.
- At least 2 years of experience in Human Resource role and related field.
- Strong knowledge of employment laws and statutory regulations.
- Excellent communication and interpersonal skills.
- Able to multitask and prioritize in a fast-paced environment, with ability to manage multiple tasks and projects simultaneously.
- Strong organizational and problem-solving skills.
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
