- This position is will be expected to travel to various customer locations to provide semiconductor equipment support including de-installation, installation, conversion and quality assurance (QA) activities on semiconductor etch equipment including M712E, MU172E, M712XT and M9010.
- This position is a project-based position at our customer sites and is responsible for: meeting project requirements and timelines in supporting aggressive ramps and tool implementation (prior to the tool being placed in sustaining phase). It requires coordination and technical support for de-installations, installations, conversions/upgrades and quality assurance at customer sites worldwide
- Senior TPS Engineer will be taking the lead on tool installations both on individually assigned projects and at the entire customer site level. i.e. controlling work milestones and set the work activity pace for the day based on project timeline. They will also be responsible for providing training and mentoring to junior engineers.
- The Senior TPS Engineer is responsible for working autonomously at times and will be making decisions and judgement while engaging in project activities at the customer site.
- Support factory and business office in Japan on various projects i.e. gather new tool data, non-conformity reports, etc. and provide feedback back to Japan.
- Will be required to work with factory representatives to learn best known methods (BKM) and technical approach to new tools being prepared to be implemented at customer locations.
- Work closely with other functional areas i.e. Field Service/sustaining team to continually improve customer satisfaction
- Work closely with office in Japan and installation teams to support customer projects and timelines
- Work closely and will highly interface with the customer to ensure their deadlines and requirements are understood and met. This role will provide direction and guidance back to the customer based upon tool specifications, best known methods (BKMs), technical expertise, etc.
- Maintain a clean and safe working environment while adhering to clean room protocols and safety procedures
- Ensuring attention to detail is followed as it pertains to providing quality of service and product to the customer prior to releasing the tool to the customer for sustaining/production
- Must be willing to backfill and provide support in a field service/sustaining role as needed and applicable.
- Other duties as assigned
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