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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Quality Engineer (NPI), Automotive Technology
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Customer Quality Engineer (NPI), Automotive Technology

Randstad Pte. Limited

Company overview:

Our client is a Global MNC in the mobility technology sector, known for pioneering safer, greener, and more connected solutions for future mobility.


Role Overview:
The successful candidate will support our client in enhancing quality standards and ensuring customer satisfaction throughout product launches.

Responsibilities include:

  • Reviewing customer-specific quality requirements and implementing these through Advanced Product Quality Planning (APQP) tools like Process Flow Diagrams and Control Plans.
  • Leading Built-in Quality workshops, collaborating with cross-functional teams, and tracking improvements until full resolution.
  • Addressing and improving quality issues for new programs, including product operations reviews and quality performance metrics.
  • Heading Material Review Board meetings, resolving deviations and non-conforming cases effectively.
  • Securing Production Part Approval from the customer and supporting smooth Start of Production (SOP).
  • Responding to customer feedback and returns using Six Sigma and 8D problem-solving methods.
  • Documenting and leveraging lessons learned for future program improvements.
  • Ensuring compliance with Quality Operating Systems during the product launch phase.

Requirements:

  • Bachelor’s degree in Electronics, Mechanical, or Computer Engineering, Physics, or Material Science.
  • Strong knowledge of APQP processes and standards such as TS16949, PPAP, FMEA, and Quality Plans.
  • Excellent interpersonal, leadership, analytical, and communication skills.
  • Minimally 3 years of experience in Quality roles, ideally with a focus on product launches.

This role is an excellent opportunity for quality-focused professionals eager to contribute to advancements in global mobility solutions.


Interested candidates are encouraged to apply by submitting their CV.


(EA: 94C3609/R1442042)

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