Job Title: Job Coach, E-Commerce Fulfilment Training Centre @Lakeside (1 year contract)
The Job Coach will support the job matching of persons with special needs into suitable job roles in the E-commerce and Logistic Industry. He/She will liaise and collaborate with key stakeholders to identify workplace requirements and oversee placement of trainees into related job roles. He/She will work with the employers to identify required training and accommodations at the workplace for long term continued employment of these trainees. He/She provides job coaching support for a specified duration after the trainees are placed into jobs.
Job Responsibilities
Source and secure relevant employment/training opportunities
- Provide job support and coaching to trainees
- Develop effective job coaching and employment plans
- Assist trainees to discover and overcome their personal barriers and set goals
- Discover trainees’ strengths, motivate, work with them to develop their skills
- Guide trainees in learning to complete job tasks
- Plan and co-ordinate work exposure activities such as learning journeys / job fairs for trainees.
- Keep records and documentation and prepare appropriate reports for job support and interviews.
Conduct job-readiness assessment
- Profile trainees to employers for suitable job roles
- Advise on workplace accommodations for employers
- Monitor and evaluate progress of trainees
- Provide Post-placement job support
- Work closely with families and employers in supporting trainees to achieve job sustainability.
- Obtain feedback from industry employers on further support and training of clients during job placement.
- Collaborate with AHP / Job coaches/ Trainer to provide intervention to clients
Requirements
- A diploma in any discipline with at least 3 years of working experience in SPED school or Social Service Agency.
- Experience in working with persons with special needs will be an added advantage,
- Strong people management and coaching skills
- Strong communication and interpersonal skills
- Good organizational and time management skills
- A self-motivated individual to manage stakeholders to build relationships and drive collaboration
