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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Coordinator (Jurong Island) #NJN
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Customer Service Coordinator (Jurong Island) #NJN

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Salary Range: Up to $3000 + $250 site allowance + 1.5 month AWS + 14 days AL

Location: Jurong Island (Transport pickup from Lakeside)

Duration: 1 Year Contract

  • Acting as first point of contact for customers in handling customers’ orders and enquiries.
  • Works in partnership with Sales / Marketing / Production and Distribution to meet the customer’s requirements and proactively seeks to maximise the customers experience (CX) at every opportunity.
  • Seeks to reduce customer queries by acting as customer advocate and proactively reduces root cause issues.
  • Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
  • Coordinates with customers on the status of orders and delivery dates.
  • Other ad hoc duties assigned

Requirements

  • Minimum 2-3 years of relevant work experience
  • Experience in using SAP is highly preferred

Interested applicants please send your resumes to [email protected]


Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599


We regret that only shortlisted candidates will be notified.


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