A boutique dental clinic looking for enthusiastic individual who can lead a team of dedicated dental assistants. Able to start immediately or within short notice preferred.
Main responsibilities:
Supervise and manage day-to-day operation.
- Billings and daily collections are properly and accurately done
- Company policies and SOPs are abided by staff
- Manage patients' complaints and service recovery
- Ensure clinic infrastructure is operationally ready and functional
- Oversee and ensure the stock levels of drugs, surgical, stationery and other supplies are adequate for smooth running of the clinic operations
- Oversee repair works (if any)
- Lead teams in achieving clinics' targets
- Provide administrative support such as managing claims (CHAS, Medisave)
- Track and feedback on any operational issues to Principal Dentist
- Provide administrative support for Accounts Payable, Accounts Receivable and Payroll
- Managing social media and website portals
Staff management:
- HR duties (hiring, training new staff, payroll)
- Manage nurses' roster
- Coach staff to improve on patient service quality and operational efficiency
- Other adhoc projects as assigned by Principal Dentist
Dental Assistant/Receptionist:
- Able to assist the dentist in treatment procedures
- Manage dentist invoice billing for mainly orthodontic patients
- To be able to do digital scans, photo taking for Orthodontic patients/patients that need to do Night Gurard.
- To do powerpoint presentation for orthodontic patients
- To do before and after photos for Orthodontic patients & Whitening Patients
Requirements:
-Experience in a related role is an advantage.
-Strong analytical, communication and interpersonal skills
-Have a strong interest in service operations management, customer service or equivalent
-Able to Translate Medical terms/treatment plan/costing for non-English speaking patient is a plus
-Compensation commensurate with experience
Only Singaporean & PR may apply.
We regret only shortlisted candidates will be contacted.
