Responsibilities
• Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information
Requirements
• Excellent verbal and written communication skills
• Ability to handle and resolve customer issues effectively and efficiently.
• Ability to handle multiple tasks and prioritize effectively.
• Accuracy in recording information and handling customer requests.
Location: Airport Cargo Road
Salary: $19 - $21/hr
Working Hours: Monday – Friday, office hours
Commitment: minimum 1 month.
