Salary: $2,600 - $3,000
Working Hour: Mon – Fri (9.00am – 6.30pm)
Location: Central
Responsibilities
- Conducting regular call reviews and highlight any potential risk to management.
- Review closed sales calls per day for General Insurance Team.
- Backup for Call Review purposes.
- Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
- Prepare, track and send Quality Assurance related reports to management and team. (NMD, Service Quality Monthly, Penalty Points Table)
- Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
- Other ad-hoc duties as assigned by supervisor
Requirements:
- Good to have BCP and PGI Certificates.
- Candidate must be able to evaluate and provide feedback
- Proficient in Microsoft Office.
- Fast Learner and willing to learn on multiple Insurance Products.
HOW TO APPLY:
Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Cesky at [email protected] or 9061 0702 for a confidential discussion.
