Job Description:
- Coordinate / liaising with courier service providers.
- Handle Daily sales process through intranet submissions (SLA within 2 hours from the sale submit).
- Handle Delivery Failure intranet portal. (Submit the delivery failure cases reported by couriers).
- Monitor daily courier shipment loads and act accordingly to ensure couriers meet the SLA.
- Handle phone calls /email from sales or couriers on the shipments.
- Plan and coordinate with courier on the bulk shipments delivery.
- Provide clear instruction to courier upon delivery on the shipment details/POD/Cash or cheque collection.
- Coordinate with credit team on the cash / Cheque / PD terms information.
- Act immediately on the shipment issues, related to couriers .
- Coordinate with outsource couriers / movers on the freight quote and transportation arrangement on special handling and projects.
- Coordinate with Sales team on daily shipments.
- Coordinate with inter operation dept to achieve the operations SLA.
Requirements:
- Experience in warehouse / supply chain management is advantage
- Comfortable to work in warehouse setting
- Warehouse environment.
- Ability to work independently and as a team.
- Fast-paced environment.
- Detailed, IT literate with proficiency in SAP would be an advantage.
- Microsoft Office, strong Excel proficiency would be an advantage
Please contact Terence at +65 9645 4048 your resume directly for fast response.
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