x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Administrative / Clerical Job   »   Admin Executive - Corporate Accounts (Singaporean/PR Only)
 banner picture 1  banner picture 2  banner picture 3

Admin Executive - Corporate Accounts (Singaporean/PR Only)

Icymi Pte. Ltd.

Icymi Pte. Ltd. company logo

About VIVIFI


VIVIFI is a dynamic and innovative Singapore-based mobile virtual network operator (MVNO) that has been disrupting the mobile industry since 2019. We are known for our non-contract sharing mobile plans for families and value-for-money mobile plans for individuals, offering both 4G and 5G services. We are committed to providing exceptional customer experiences and are looking for a passionate and driven individual to join our team.


Role and Responsibilities

Corporate Account Management:

· Onboard new corporate customers (UENs) and ensuring a smooth transition.

· Customer Support: Manage and resolve corporate customer inquiries, including requests for line additions, technical issues, and any other support needs.

· Account Management: Maintain accurate records of corporate accounts, including line usage, billing information, and customer contact details. Proactively address any billing inquiries, ensuring prompt resolution of disputes or assisting with bill settlements.

· Relationship Building: Cultivate strong relationships with corporate customers, proactively addressing their needs and ensuring their satisfaction.


Sales & Business Development

· Sales Prospecting: Reach out to potential corporate customers, present VIVIFI's offerings, and secure new business.

· Proposal Development: Assist in creating compelling proposals and presentations for corporate clients.


Administrative Support:

· Order Fulfillment: Assist with the processing and fulfillment of orders for corporate customers, including sim card delivery and stock management.

· Communication: Handle communication with corporate customers via email, phone, and other channels.

· Data Management: Maintain accurate and up-to-date records in spreadsheets and other systems.

· Ad-hoc duties: Perform other administrative tasks as required, including assisting with events, marketing campaigns, and project support.


Requirements:

· Singaporean or Permanent Resident

· Excellent communication and interpersonal skills, with a proven ability to build rapport and trust with customers.

· Strong organizational skills and attention to detail.

· Ability to work independently and as part of a team.

· Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).

· Experience in customer service, account management, or sales is an advantage.

· Passion for the telecommunications industry and a desire to learn and grow.

· Ability to take initiative, be adaptable, and thrive in a fast-paced environment.


Benefits:

· Competitive salary and benefits package.

· Opportunity to work in a dynamic and innovative company.

· Exposure to a diverse range of responsibilities and opportunities for growth.

· Be part of a team that is passionate about making a difference in the mobile industry.


If you are a highly motivated and results-oriented individual with a passion for customer service and sales, we encourage you to apply! We look forward to hearing from you!

Sharing is Caring

Know others who would be interested in this job?