- To provide service according to procedures and standards established by the company.
- To be knowledgeable in all service techniques.
- To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, methods of preparation and preparation time.
- To recommend and promote items on the menu or specials to guests.
- To maintain a high standard of personal hygiene and deportment at all times.
- To perform other related duties as required by senior management
- To review inventory management including but not limited to receiving stocks and supplies, taking inventory and organizing them
- To be attentive to guest needs and complaints and take necessary action to ensure guests’ satisfaction within the parameters of the authority of the position
- To guide and coach your team members and support them in operating the venue
- To create a positive work environment for your team and ensure that their feedback on service and operations are taken on board
- Ensure the FOH area is clean, organized, and presentable at all times.
- Assist in setting and clearing tables, ensuring proper table settings for each dining experience.
- Problem Solving Skills
- Ability to work in a fast-paced environment and remain calm under pressure.
- Strong attention to detail and a commitment to delivering high-quality service.
- To Follow the Managers Instructions
Leadership and Supervision:
- Lead and supervise the FOH team, providing guidance, training, and support to ensure excellent service delivery.
