Job Duties
- Self-driven and self-motivated individual
- Effectively Bilingual
- Experience in beautician / skincare / TCM Spa will be a plus
- Makes professional recommendations on treatment packages and
products to customers
- Achieve sales targets and outcome within schedule
- Provide professional treatments and massage to clients
- Keep documentation and maintain customers’ records
- Ensure that all purchased services/products are not under cost
- Ensure the safety of all customers during treatment (i.e., refrain from
burning/injuring customers)
- Provide high quality customer service
- Ensure cleanliness of treatment rooms, facilities and equipment and follow all
safety and sanitation policies
- Ensure treatment rooms always have sufficient products
- Guiding and training new staff members to promote internal growth
Job Requirements
- Full-Time/Permanent Position
- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)
- Able to commit to working retail hours on weekdays (10.45am-9pm) and
weekends/public holidays (9.45am-6pm)
- Good customer service and sales skills
- Candidate from other industry is also welcome
- Negotiation skills
- Interpersonal skills
Staff Benefits
- Attractive salary scheme
- Meal and transport allowance provided
- Yearly performance bonus
- Medical benefit scheme
- Workers’ insurance
- Long service award
- Different types of leave benefits
- Career progression & development opportunities
- Comfortable and conducive working environment
工作责任
- 自我驱动和自我激励的人
- 能说流利的英语和华语
- 有美容/护肤/中医水疗经验者优先
- 为客户提供专业的治疗方案和产品建议
- 按时完成销售目标和成果
- 为客户提供专业的治疗和按摩
- 保存客户文档并维护客户记录
- 确保所有服务/产品的零售价不低于成本价
- 确保所有顾客在治疗期间的安全(即避免烧伤/伤害到顾客)
- 提供优质的客户服务
- 确保治疗室、设施和设备的清洁,并遵守所有安全和卫生政策
- 确保治疗室始终有足够的产品
- 指导和培训新员工,促进内部成长
工作要求
- 全职/永久职位
- 必须能够与说英语和华语的客户沟通(为说英语和华语的客户提供咨询和推荐合适的治疗
方法)
- 能够接受在零售时间上班,周日(上午 10点45分至晚上 9 点)、周末和公共假期(上午
9 点45分至下午 6 点)
- 良好的客户服务和销售技巧
- 欢迎其他行业的候选人
- 谈判技巧
- 人际交社能力
员工福利
- 底薪加高佣金
- 提供膳食和交通津贴
- 年度绩效奖金
- 医疗福利
- 工人保险
- 长期服务奖
- 不同类型的休假福利
- 职业发展和个人发展机会
- 舒适和优越的工作环境