Job Description:
Overview: We are seeking a highly skilled and experienced IT professional with a strong background in ITIL frameworks and hands-on experience in healthcare environments to join our team as a Senior Healthcare Application Specialist. This role is pivotal in supporting the development, integration, and management of web and mobile applications within hospital and healthcare settings.
Responsibilities:
- Lead the design, development, and deployment of healthcare applications with a focus on ensuring compliance with ITIL best practices and service management standards.
- Collaborate with cross-functional teams, including product managers, UI/UX designers, and quality assurance, to define requirements and deliver scalable, high-performing applications tailored to hospital workflows.
- Implement, monitor, and optimize ITIL processes to maintain service quality and ensure operational efficiency.
- Manage end-to-end application lifecycle, including requirements gathering, solution design, implementation, testing, deployment, and support.
- Perform regular code reviews and mentor junior developers to ensure adherence to best practices, code quality, and consistent delivery timelines.
- Utilize Agile and Scrum methodologies to streamline development processes and prioritize project tasks.
- Troubleshoot and resolve application issues, ensuring minimal disruption to hospital operations.
- Maintain thorough documentation of application updates, enhancements, and incidents, aligning with ITIL standards for incident and change management.
- Collaborate with hospital IT and operational staff to understand workflow needs and ensure that the solutions provided are practical, secure, and compliant with healthcare regulations.
- Continuously explore emerging technologies and industry trends to integrate best practices and enhance healthcare application functionalities.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Over 10 years of experience in web and mobile application development, with a minimum of 5 years in healthcare or hospital environments.
- Strong background in Java, Kotlin, JavaScript, and associated frameworks such as Spring Boot, Struts2, and Hibernate.
- Proficiency in mobile development, particularly Android (Java, Kotlin), and experience with iOS development.
- Proven expertise in ITIL service management practices, including incident, problem, and change management.
- Hands-on experience with integration technologies such as RESTful APIs, SOAP, LDAP, and various database systems like DB2 and SQLite.
- Familiarity with CI/CD processes using tools like Jenkins, Maven, and Gradle.
- Solid understanding of Agile methodologies, including Scrum, and experience in managing sprints and project timelines.
- Excellent communication and collaboration skills, with a track record of working closely with healthcare professionals to develop user-centric solutions.
- ITIL certification is preferred.
