Senior Restaurant Supervisor
Duties & Responsibilities:
-Assist the Restaurant Manager and Assistant manager to provide overall leadership and management to the outlet.
-Support the Restaurant Manager and Assistant manager in the daily operations of the outlet.
-Managing scheduling, training, and performance evaluations
-Handling guest inquiries, feedback, and ensuring customer satisfaction.
-Ensuring high standards of customer service, quality, and efficiency
-Maintain overall restaurant cleanliness both indoors and outdoors
-Work together with the team and department lead to execute the functions of the department
-Assist in business development where required
-Any other duties as assigned by Management
Requirements:
- Excellent attitude and very hardworking
-Well-groomed and presentable
-Excellent communication and soft skills
- Very passionate about service, coffees, bread, and food
- Motivated to want to delight and please all our different customers
- Attentive to details and meticulous to ensure smooth operations with minimal errors
- Good interpersonal skills so as to build good working relationships with colleagues and managers
- Good problem-solving skills to ensure continued operations in the face of challenges
Benefits:
- 5 day work week, up to 44 working hours per week
- Daily staff meal allowance provided
- $300 medical claims per year
- Annual Leave
- Medical Hospitalisation/Work Injury Insurance
- Yearly Increment
