We are looking for a highly motivated individual eager to advance their career in marketing operations, supporting our team of marketing managers. Working across various programs, you’ll have the opportunity to learn from a dynamic group of marketers committed to sharing their knowledge and fostering career growth. This role offers an excellent opportunity for professional development in marketing operations, including involvement in ad-hoc tasks.
Key Responsibilities:
Project Management:
- Manage incoming requests from the ASEAN Field Marketing Team.
- Ensure all project requests include necessary details and content for the field marketing operation team, meeting SLAs.
- Collaborate with the ASEAN Field Marketing Team and the Field Programs Team to understand capacity and allocate resources effectively.
- Complete allocated requests efficiently, effectively, and within the agreed deadline.
Event Operations:
- Create pre-event target audience strategy and insights.
- Oversee the event technology platform to ensure seamless integration and functionality.
- Manage registration systems, event apps, and other event technology tools.
- Provide technical support and troubleshooting during events to ensure smooth operation.
- Oversee data operations related to event registration and attendance tracking.
- Manage post-event communication lead management, delivering priority leads within 24 hours post-event.
Data Quality:
- Ensure data compliance with relevant ASEAN legislation.
- Address data quality issues affecting business, such as duplicate records and incomplete information.
- Provide monthly database health insights for ASEAN.
Data Coordination:
- Check and update fields for data import Excel ROE.
- Conduct list scrubbing.
- Support data analysis with uploads and data splitting for large events.
- Create DE in Marketing Cloud based on CRM reports.
- Build Org62 Reports.
- Update campaign member status in CRM campaigns.
Leads Management:
- Own and understand the lead process, from Web-to-lead form to Leads Object.
- Manage lead assignment rules and lead queues.
- Handle list imports and record updates.
Preferred Qualifications:
- Proficiency in SQL, specifically T-SQL or SQL Server 2008.
- Experience in strategic event support.
Qualifications:
- Bachelor’s degree in Marketing, Business Administration, or related field preferred.
- Proven experience in event management, preferably in a corporate environment.
- Strong organizational and project management skills, with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Proficiency in data analysis and experience with CRM systems (e.g., Salesforce) is a plus.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971
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