Are you looking for a dynamic, growth-oriented company with ample opportunities for career advancement and professional development? GOLFTEC Singapore might be the perfect fit for you! We are seeking a highly motivated and experienced Center Operations Manager to join our team.
About Us
GOLFTEC is the world leader in golf instruction, with millions of lessons taught and over 200 centers across the USA, Canada, Japan, China, Hong Kong, and Singapore. Since 1995, our mission has been clear—to help golfers play better. We provide expert golf instruction and custom club fitting, tailored to each golfer's specific needs and goals.
GOLFTEC Singapore, an exclusive licensed franchisee, operates a 6-bay flagship center in Raffles Place. We combine top-tier golf teaching professionals with proprietary technology to deliver world-class golf instruction. Learn more about us at www.golftec.com.sg.
Key Responsibilities:
- Oversee day-to-day operations to ensure the center is always in top condition. Supervise transactions and manage merchandise purchases.
- Develop and implement strategies to achieve sales targets. Prepare monthly performance reports and conduct bi-weekly team meetings.
- Plan and execute marketing campaigns, advertising, and promotional activities. Oversee digital marketing to drive customer engagement and business growth.
- Manage recruitment, staff scheduling, and performance evaluations. Lead team development and conduct performance appraisals.
- Manage operational budgets, including manpower expenses. Collaborate with partners and vendors to secure favorable terms.
- Enhance customer service based on feedback, increase membership renewals, and boost referrals. Resolve customer complaints and gather feedback for continuous improvement.
- Ensure adherence to company policies and maintain confidentiality of all proprietary information.
Qualifications & Requirements:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 3 years of relevant experience in hospitality management, golf facilities, high-end clubs, restaurants, or retail operations.
- Proven experience in managing a team of over 10 employees.
- Strong leadership, organizational, and analytical skills.
- Excellent communication and negotiation abilities.
- Proficiency in Microsoft Office applications.
If you're ready to take your career to the next level with GOLFTEC Singapore, we'd love to hear from you! Apply today and join our mission to help people play better golf.
