Job Description
- Customized Program Coordination:
- Collaborate with internal stakeholders to design and tailor training programs specifically for in-house trainees and alumni.
- Ensure that course content aligns with organizational needs and career development pathways.
- Enrolment and Registration:
- Manage the enrolment process for in-house participants and alumni.
- Provide clear communication on course availability, prerequisites, and registration procedures.
- Learner Support Services:
- Be the go-to person for inquiries related to course logistics, schedules, and materials.
- Address any challenges or concerns faced by in-house trainees during their learning journey.
- Course Logistics and Venue Management:
- Coordinate training venues, equipment, and resources for in-house sessions.
- Ensure smooth logistics, including room bookings, catering, and technical support.
- Alumni Engagement:
- Cultivate relationships with alumni, keeping them informed about relevant training opportunities.
- Explore ways to leverage alumni networks for knowledge sharing and mentorship.
- Assessment Administration:
- Oversee assessment processes, including scheduling and invigilation.
- Maintain accurate records of assessment results and certifications.
- Feedback Collection and Improvement:
- Gather feedback from in-house trainees and alumni after each course.
- Use insights to enhance course content, delivery, and overall experience.
- Post-Training Support:
- Provide post-course advisory services to help in-house trainees apply their learning on the job.
- Assist alumni in accessing further development opportunities.
- Reporting and Documentation:
- Prepare reports on course participation, completion rates, and learner outcomes.
- Maintain comprehensive records for compliance and audit purposes.
- Continuous Improvement Initiatives:
- Collaborate with the Training Manager to identify areas for process enhancement.
- Stay updated on industry trends and best practices to enhance training effectiveness.
Job Requirements:
- GCE “A” level or a professional diploma.
- Good Command of written and spoken English language.
- Minimally 1 year relevant work experience.
- Fresh graduates are welcome.
