Overview of role:
As an installation manager, your main responsibility is to oversee the installation of products or systems, ensuring they are completed efficiently, safely, and according to specifications.
Duties & Responsibilities:
1. Planning and Scheduling: Coordinate with project managers and clients to plan installation schedules, taking into account resource availability, project timelines, and customer requirements.
2. Team Management: Lead and supervise installation teams, including technicians, contractors, and subcontractors, assigning tasks, providing training, and ensuring adherence to safety protocols and quality standards.
3. Site Preparation: Coordinate site visits to assess installation requirements, including site layout, equipment placement, and logistics for materials delivery.
4. Resource Allocation: Manage resources such as equipment, materials, and personnel to ensure smooth and timely installation processes.
5. Quality Control: Implement quality assurance measures to ensure installations meet company standards and customer expectations, conducting inspections and resolving any issues or deficiencies.
6. Compliance and Safety: Ensure compliance with relevant regulations, codes, and safety standards throughout the installation process, promoting a culture of safety among installation teams.
7. Communication: Serve as the primary point of contact for clients and internal stakeholders, providing regular updates on installation progress, addressing concerns, and resolving conflicts as needed.
8. Problem-solving: Identify and address challenges or obstacles that may arise during installation, developing solutions and making decisions to keep projects on track.
9. Documentation and Reporting: Maintain accurate records of installation activities, including documentation of materials used, work performed, and any deviations from the original plan. Prepare reports for project managers and clients as required.
10. Customer Satisfaction: Ensure customer satisfaction by delivering installations that meet or exceed expectations, addressing any issues or concerns promptly and professionally
Requirements:
- Bachelor’s Degree in a related field or equivalent experience.
- Minimum 5 years of relevant experience in installation management or a related field.
- Proven track record of successfully managing installation projects.
- Experience in installation of equipment and systems.
- Knowledge of installation guidelines and procedures.
- Familiarity with safety and quality standards, installation tools and equipment.
- Excellent communication and leadership skills.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Proficient in use of relevant software and tools.
- Strong problem-solving and decision-making abilities.
- Ability to multitask and prioritize tasks to meet strict deadlines.
- High attention to detail and accuracy.
- Ability to work in a team environment.
- Strong, planning and reporting skill.
- Ability to establish and maintain effective working relationships with both internal and external customers.
- Strong decision making and analytical abilities.
- Must be organized and detail oriented.
- Self-motivated with the ability to motivate and influence others;
