How you will create an impact
- Identify and underwrite profitable accounts within underwriting limits under direction and guidance from the Head of Department & Manager.
- Maintain and develop strong relationships with agents, brokers and client.
- Manage assigned accounts, ensuring efficient document workflow in line with operational procedures.
- Engagement in Ad hoc projects assigned by HOD and Manager
Technical Underwriting
- Exercise prudent underwriting through a rigorous risk assessment process which includes consideration of loss control, claims history and all other appropriate risk management factors.
- Ensure adherence to the underwriting authority and guidelines and refer cases outside your authority to Manager.
- Ensure quotations and renewals reviews are completed within the agreed SLA.
- Provide product and underwriting training to internal staff and brokers/ agents/partners.
- Meet the budgeted loss ratio.
Portfolio Management
- Perform portfolio review and analysis on a periodic basis on the Auto business.
- Support the Head of Auto in the monthly/ quarterly P&L budget/ forecast.
- Support the Head of Auto in collecting, compiling and analyzing relevant data (Both internal and external) for customer segmentation, customer analysis and market trends.
Business Development and Retention
- Engage with internal stakeholders for technical or marketing support for business development initiatives
- Develop & maintain strong relationships with agents, brokers, partners and clients.
Business Operations and System
- Adhere to internal SLA’s to ensure operational efficiency
- Monitor the TAT of the processing team on policy issuance including fleet vehicle inclusion/ deletion/ endorsement and ensure that documents are issued within SLA
- Assist with the system enhancement requirement gathering and conduct user acceptance testing
Audit & Compliance
- Ensure adherence to the audit requirements
- Ensure adherence to the regulatory, risk and compliance requirement
- Complete the assigned training
What you’ll need to succeed
- Degree in Insurance, Business, statistics or mathematics.
- General Insurance Certified (BCP, PGI, CommGI).
- Strong Insurance knowledge including underwriting concepts and local business practices.
- Proficient in the use of MS Office applications.
- Relevant experience in the portfolio management & analytics field is preferred.
- Skills with SQL, Power BI and Tableau are additional advantage.
- Effective communication (oral and written) and influencing skills and proven ability to collaborate and work across multiple areas of the organization.
- Negotiation skills and the ability to influence others.
- Ability to build strong relationships with channel partners and internal colleagues.
- Analytical and quantitative skills.
- Ability to work as a team player.
- Positive attitude and ability to manage challenges.
