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Jobs in Singapore   »   Jobs in Singapore   »   Executive, Applications support
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Executive, Applications support

Defence Collective Singapore Ltd.

Defence Collective Singapore Ltd. company logo

THIS IS A 2-YEARS RENEWABLE/ CONVERTIBLE CONTRACT ROLE

Responsibilities:

  • To oversee DCS's applications such as ERP, CMS and Intranet sharepoint.
  • Provide incident management per ITIL standards.
  • Liaising with external vendors to manage vendor system upgrades and implementation
  • Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
  • Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.
  • Regularly check and update Internal IT Policies / SOP / documentations.
  • To support and maintain DCS corporate website by providing friendly user experience / support and identifying customer user journey.
  • To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
  • To transform DCS's processes into automation processes to enhance productivity and efficiency.
  • To develop and design process workflow based on requirement define by end-users.
  • To draft technical documentation on each workflow and conduct training to stakeholders using them

Requirements:

  • Fresh Grads / Diploma in IT / Computer Science.
  • Good understanding of information system technologies and software application.
  • Knowledge of scripting language (PowerShell, Python, HTML5, Javascript)
  • Basic troubleshooting skills and L1 support for the ERP, CMS (Website support), other in-house applications support.
  • Strong fundamentals in software engineering. Data structures and algorithms.
  • Proficiency in Power BI and data analytics will be an advantage.
  • Experience in frontend and backend web application development will be an advantage.

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