This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)
We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.
3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am
Responsibilities:
- Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
- Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
- Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
- Collaborate with cloud service providers to address and resolve platform-specific issues.
- Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
- Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
- Ensure cloud environments adhere to security best practices and compliance requirements.
- Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
- Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
- Update documentation to reflect changes in cloud-based services.
- Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
- Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
- Recommend and implement efficiency improvements to optimize cloud spending.
Qualifications:
- Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
- Proficient in using cloud-native monitoring tools and dashboards.
- Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
- Familiarity with Infrastructure as Code (IaC) concepts and tools.
- Understanding of cloud security principles and best practices.
- Knowledge of compliance standards relevant to cloud environments.
- Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
- Ability to collaborate effectively with cross-functional teams and external cloud service providers.
- Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
- Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.
