Job Description
System Management
- To assist in maintaining the Resource Booking Service when needed
Logistic and stock taking
- Assist to manage and track all non-SSOE ICT/AVA resources and inventory (e.g. iPad, Microsoft Surface Pro, printers, etc.) with up-to-date documentation
- Stock-take and updates inventory records for school and audit purposes
- Maintain repair and loan records of ICT/AVA equipment
Support daily operations (AVA & IT)
- Assist in the planning and implementation of ICT-related programs (e.g. staff professional development in ICT, learning journey using ICT, cyber wellness program, etc.)
- Assist school-initiated ICT/AVA infrastructure projects, including providing progress report, manage vendors and contracts ·
- Provide professional inputs and recommendation on ICT/AVA solutions that can meet the school’s needs
- Implement preventive measures and maintenance for IT & AVA Equipment
- Assist Head of Department and ICT Associate/Manager in the preparation of all necessary administrative duties for the purchase and condemnation of AVA and ICT equipment
- Provide ICT/AVA/multimedia support for school events (e.g. on site and online streaming events)
- Assist in liaising with vendors for the maintenance and repairs of AVA and IT equipment
- Assist in troubleshooting and support for school-owned devices
- 1st level of troubleshooting of student-owned devices
- Advising students on the proper use of student-owned device applications and online learning systems ·
- Supporting Home-Based Learning logistic loaning and school hotline help in terms of online learning portal or systems
- Checking and set-up of equipment used in classroom and for examinations such as portable speakers ·
- Assist in rectifying and identify equipment that requires maintenance work
- Troubleshooting of AV and IT equipment in classroom on a daily operation
- Providing support to teachers in the use of AV and IT equipment in classroom (e.g. Image and sound projection, observation video recording, School-owned device such as iPad and Chromebook support in classroom during lessons)
- To support and enhance the educational experience in a school environment utilising Chromebooks as student devices.
- Assist to book resources in RBS via school timetable and upon ad-hoc request by teachers
Requirements
- Polytechnic Diploma in IT or equivalent At least 2 years of relevant working experiences.
- Experiences in AV/IT support, Basic knowledge of troubshooting devices (Chrome, IOS or Windows operating system), Inventory management, video and photo editing will be an advantage
Working hours
- Mondays to Thursdays: 7:30am to 4:45pm, inclusive of 1hr lunch break
- Fridays: 7:30am to 4:15pm, inclusive of 1hr lunch break
- Service not required on Saturdays, Sundays and gazetted public holidays
Working locations
- (School environment)
Additional info:
- Contract Period: From 1 January 2025 to 31 December 2025
- With option to extend (Discretion)
- This is an outsourced role
If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546
All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.
Norfadhilah Awang
EA License No. 93C4403
EA Regn. No. R24120699