Job Highlights
- Medical Benefits & Annual Health Screening
- Flexi Benefits
- Special Leave (Birthday Leave, Exam Leave)
Job Description
Role & Responsibilities:
- Lead a team of Clinic Assistants to ensure efficient and proper operations at our GP clinic
- Ensure excellent service for our patients through leadership by example
- Regularly train and ensure service proficiency amongst the CA team
- Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
- Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
- Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
- Manage rosters for Clinic Assistants and Doctors
- Ensure compliance with MOH and PHMC guidelines
- Oversee performance of clinic in consultation with senior management
- Perform any other duties which may be assigned
Requirements:
- Minimum 2 years experience in operation of a GP clinic in permanent or leadership role
- Ability to lead a team of full time and part time clinic assistants
- Familiarity with claims and/or usage of Plato CMS an advantage
