Responsibilities:
- To process refunds within 3 working days from receipt date
- To process refunds within 3 working days upon requested date
- To process refunds within 2 working days from requested date
- Replies to email queries within 48 hours
- Handles enquires from patients about refund process/status
Requirements:
- Diploma Level (Healthcare related, Accounting, Business, Marketing, Mass Comm, Hospitality)
- Competent and fluent in spoken and written English
- Computer Literacy - Microsoft office Knowledge / SAP (Advantage)
- Preferably 2 years of working experience in administrative support and customer service Experience in healthcare would be advantageous
