- Manage overall site operations for relocation service.
- Supervise movers as per job requirements for relocation services.
- Conduct operation/manpower planning based on job requirements.
- On-site survey for relocation/storage services.
- Handle incoming calls and attend to email inquiries to manage customer’s expectations.
- Establish and maintain good relationships with customers
- Maintenance of daily operational matters/equipment/vehicles.
- Liaise with customers on job requirements and arrange/coordinate scheduling to customers’ requests as well as operation requirements.
- Maintain discipline on matters such as punctuality, grooming standards, and attitude.
- Have good computer knowledge (Microsoft Office/Google Sheets) and communication skills.
- Coordinate with warehouse team on storage as well as stuffing and unstuffing of goods
- Review and ensure all invoices are duly submitted for finance processing
- In case of emergency, take up the role of driver for relocation service.
Requirements:
- Degree holder with at least 5 years of experience in the Moving Sector and warehouse management.
- A team player, good communication skill, honest & with the RIGHT working attitude
- Mature, responsible, independent & meticulous.
- Possess a positive drive & eager to learn spirit and willing to adapt to changes.
- Able to handle pressure and perform with tight deadlines.
- Willing to work overtime when situation arises.
- Possess at least a Class 4 License.
