Job Descriptions
- Assist with customers on MDWs (Migrant Domestic Workers) hiring inquiries and handle after-sales issues, including service recovery as needed.
- Facilitate the selection & interview of MDWs.
- Perform administrative and training duties in connection with the placement of MDWs.
- Ensure that all the necessary documents are processed with the MOM.
- To perform other job related and ad hoc duties as assigned.
Job Requirements
- Certificate of Employment Intermediaries (CEI) is required for this role.
- Strong communication and interpersonal skills.
- Proficiency in both English and Mandarin is necessary to effectively communicate with customers who speak these languages.
- Previous experience in a customer-facing role or in the service industry is a plus.
- Able to work on weekends and public holidays, with days off according to the duty roster.
Privacy Policy Notice
- We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
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- Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
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