Responsibilities:
- Responsible for the support of IT infrastructure on the Unix platform
- Provide expertise in troubleshooting and identifying root cause analysis of server and application issues
- Deploy Unix/Linux packages and bug fixes to Test/PreProd/Production environments
- Responsible for the day-to-day operational aspects of Unix/Linux/Solaris/Redhat/AIX/SUSE administration to meet the business needs and service levels
- Adhere to change management requirements for change requests
- Manage operational changes through the change request process and provide status reports to the relevant parties
- Provide 1st and 2nd level operational support of Unix/Linux/Solaris/Redhat/AIX/SUSE
- Provide 1st level troubleshooting of 3rd party applications that is used to support the infrastructure, and follow up with 3rd party vendor to resolution
- Participates in audit activities and responds to audit findings
- Respond promptly to incidents, security alerts, and investigations and deliver temporary or permanent resolutions of incidents escalated, and provide timely status updates/reports to relevant parties
- Ensure service levels meet the requirements, and propose and implement action plans when required
- Responsible for the implemntation of service continuity measures, such as backup/restor procedures and disaster recovery plan, to ensure continuity of the business operations
- Support of other Unix/Linux administration activities
- As this is a 24x7 environment, some activities need to be conducted after working hours (eg. patching)
- Ensure documentation is updated
- Any other duties as required or assigned
- Depending on activities, occasional travel to other offices in Singapore is required
Requirements:
- Minimum Diploma in Information Technology, Computer Science or equivalent
- At least 3 years of relevant working experience in Unix/Linux/Solaris/Redhat/AIX/SUSE administration in an enterprise-level environment
- Strong Knowledge and experience in RedHat Clustering and Oracle Solaris Clustering
- Strong Knowledge and experience in scripting tools/languages, such as Perl, Ruby, and AWK
- Relevant knowledge of SolarWinds
- Knowledge of Microsoft technology like Windows Server, Active Directory, Group Policy, etc is an advantage
- Working hours are typically 9 am to 6 pm but with variations due to the 24x7 environment (eg. Patching activities)
