- Deliver a positive customer experience by providing friendly, fair, and courteous service.
- Handle phone calls for reservations and respond to customer inquiries.
- Welcome and guide guests to their designated rooms.
- Record guest orders and serve food and beverages promptly.
- Enter orders accurately into the point-of-sales system.
- Provide basic technical assistance, such as microphone checks and karaoke system support.
- Maintain a clean and safe environment.
- Work independently while ensuring high-quality output.
- Communicate effectively with team members and management for smooth operations.
- Maintain a neat and professional appearance at all times.
- Perform other ad-hoc duties as assigned by the supervisor.
- Be comfortable handling and serving alcoholic beverages.
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