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Jobs in Singapore   »   Jobs in Singapore   »   ENGINEER
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ENGINEER

Prestige Technology (s) Pte. Ltd.

Prestige Technology (s) Pte. Ltd. company logo

Responsibilities and Duties

  • Assist in the resolution of technical problems.
  • Providing on-site and remote technical support.
  • Diagnosing, troubleshooting, and repairing of semiconductor equipment.
  • Identifying technical problems and making analysis in different Service categories.
  • Ensure documentation and data are well recorded into the system in a timely manner.
  • To manage spare parts inventory and to ensure sufficient stocks on hand and smooth operations.
  • Follow up status of shipment and delivery with Operations Team where required.
  • Understanding customer's needs and providing support and solutions.
  • To file warranty claims on products with principals and enter claims into the system.
  • Gathering / analyzing customer feedback and complaints on equipment breakdown.
  • Liaise with the principal concerning product quality-related issues.
  • Manage and provide effective leadership to the service team

Requirements

  • Candidate must possess at least NiTEC/Diploma/Higher/Graduate Diploma in Electronics and/or Electrical Engineering or equivalent.
  • Proficient in handling technical and service-related issues.
  • Good communicative skills and a strong sense of responsibility.
  • Ability to interact with people of all levels.
  • Able to work independently.

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