At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As an Inspector II you are tasked to assist in customer complaint investigation process and provide quality oversight for the site to ensure that devices manufactured are compliant to ISO 13485, MDSAP, EU MDR, Alcon Standards and Policies, and regulatory requirement.
Responsibilities
- Support complaint investigation via following up on required actions (DHR/logbook/PM review, etc).•Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.•Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.•Complete Complaint investigation report and maintenance of complaint master list, complaint samples, SOP revision and periodic review.•Perform Site's investigation (NCR, SAR, OOS, Complaints, etc) and Site's WI/SOP/Gap Assessment/Impact Assessment.•Work with cross-functional teams to resolve operational quality issues.•Performs any other duties as assigned by Supervisor according to business needs.
What You'll Bring to Alcon
- Min GCE N/O Levels/ Nitec in any engineering field
- Preperably 1-2 years of experience in quality inspection in manufacturing sector
- Able to commit to rotating day and overnight shift/ day shift
Why Join Us:
- Opportunity to work with a leading global medical device company.
- Collaborate with a diverse and talented team in a supportive work environment.
- Competitive compensation package and comprehensive benefits.
- Continuous learning and development opportunities.
