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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service & Administrative Officer – XY
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Customer Service & Administrative Officer – XY

Bgc Group Pte. Ltd.

Bgc Group Pte. Ltd. company logo

Key Highlights

  • Contract Duration: 2-years
  • Nearest MRT: Woodlands (Main Office), Pasir Panjang or Tampines
  • Salary: $2,300 - $2,800 per month
  • Working Arrangement: Monday – Friday (Office Hours)


Responsibilities

You will be part of a team that champions for the fair treatment of domestic workers in Singapore and promotes cohesive social integration among the community.

  • To interview migrant domestic worker (MDWs) in their native language, with the assistance of interpreters, if necessary, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions.
  • Render assistance or provide advisory on employment related issues (both to MDWs and employers).
  • Escalate infringement of employment and welfare to the relevant authorities.
  • Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.
  • Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.
  • Other duties as assigned by organisation/supervisor/ centre manager.


Requirements

  • ‘O’ Level, ‘A’ Level and Diploma in any field.
  • Good command of the English, Mizo and Burmese language to liaise with Myanmar external partners.
  • Experience in administrative and customer service will be advantageous.
  • Able to communicate in a clear and confident manner, written and verbal.
  • Strong interpersonal skills with positive disposition.
  • Strong team player.


Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.


Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

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