Job Description:
- Resolve BAU batch and file transfer issues.
- Work with application team to address challenges in existing batch workflows in Automic and file transfer rules in IBM Sterling, ensuring tightened security.
- Provide support for Automic AWA and File Transfer BAU change requests, incidents, and IT projects.
- Support audit requirements for batch workflows in Automic and file transfer rules in IBM Sterling by providing detailed RFIs for client application systems.
- Ensure smooth interface connectivity across internal client systems and with external client partners like Collection Agencies, Government Agencies, etc.
- Perform SPS MSSL market trial on-boarding for active market retailers as per user requests.
- Support Automic upgrade project for SIT and UAT Testing.
- Support the ITS SCO and applications team on SFX / Automic skillset transformation by providing guidance on file transfer event setup and batch job design, creation, and modification.
- Automate onboarding and offboarding of trading partners in SFX.
- Improve provisioning processes for Automic and SFX project environments.
- Automate migration processes from QA to PROD for file routing rules.
Job Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 4+ years of experience in Automic Workload Automation and IBM Sterling File Transfer.
- Good understanding of batch workflows, file transfer security, and systems integration.
- Experience in supporting Automic upgrade projects, SIT/UAT testing, and incident management.
- Strong troubleshooting, documentation skills, and ability to work with cross-functional teams.
