Working hours: Mon to Fri, 8:30am to 6pm
Position Summary
This position is responsible for physical and technical tasks related to Data Center Infrastructure equipment.
Primary Responsibilities
• Perform physical and technical tasks of intermediate & escalated complexity on Data Center infrastructure equipment including but not limited to servers infrastructure, network infrastructure, or other equipment on the DC floor, without immediate supervision.
• Work alongside Technicians in installing, troubleshooting, and maintaining servers, networking equipment, and cabling (requires moving and racking equipment)
• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.).
• Use hardware/software tools and workflows (automation) in support of these tasks.
• Strictly follow all policies, processes, and procedures related to the activities and data center environment.
• Perform maintenance on a timely basis with adequate recordkeeping.
• Maintain equipment in running order with minimal downtime.
• Ensure a safe working environment and perform maintenance in a safe manner.
Requirements
• NITEC in IT or technical based qualifications.
• Familiar and comfortable using and working with IT equipment and software.
• Experience in repair of electronics components of computers.
• Scissor lift license would be an added advantage.
