· Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
· Should have (5-7) years of experience in Production Support of financial systems.
· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
· Candidates should have ITIL certification/knowledge.
· Knowledge of major market regulatory body’s rules is an advantage
· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
· Should be able to do SLA & KPI management, Client communication & interaction
· Predictive analysis, consulting, escalation management
· Risk analysis and project execution
· Knowledge in Capital Market FO/BO environment is an advantage
· Strong knowledge in Configuration Management
· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
· Knowledge of monitoring solution like ITRS Geneos is an advantage
· Good knowledge of Microsoft Office
· Excellent communication and interpersonal skills
· Strong analytical or troubleshooting skills
