Responsibilities
- Achieve high levels of customer satisfaction through customer relationships, product support and services
- Provide a clinical support in Singapore for 3D mapping procedures
- Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand
- Identify development opportunities and increase unit growth, profitability, and market share for target customers
- Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate
- Manage Account information through effective, timely reports and accurate customer records
- Continuously improve product knowledge and provide improved service to customers
- Work closely with marketing teams in New Product launch, meetings, training.
- Conduct a training for the EP Technicians
- Keep up to date on the product, competitor, and market knowledge
- Work closely with Regional Marketing Manager to ensure launch readiness and use post launch measurements to effectively deliver launch plans within and allocated territory
Requirements
- Degree in medical technology or biomedical Science
- At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience (preferred).
- EP tech with relevant experience in Electrophysiology
- CEPIA (Australia) / IBHRE certification is desirable.
- Must be willing to work long and irregular hours, including weekends.
Account Manager
Kerwin Tan Kai Bin (R1331624)
EA16S8107
