Job Summary:
Ensure the smooth operations required at the front line operations in food service.
Key Responsibilities:
• Ensure that all of the following is ready for service 15 minutes before meal times in terms of food served according to the menu planned, food garnishing, counter temperature, food displays, serving gears, merchandising posters, and price tags.
• Ensure that all food counters and displays are clean and tidy at all times.
• Ensure that all customers are served promptly and duly.
• Ensure that all areas around food counters are clean and spotless including floors, walls, counters and equipment.
• Ensure that food served during meal times are prepared and dished out according to the hygiene and safety regulations required by corporate standards and governmental regulations.
• Serve food in the assigned plates or holding receptacles in the portions approved by the client to customers during meal times.
• Attend weekly service meetings to improve and enhance service level.
• Handle customers’ feedback duly and ensure that all actions taken are reported to the Unit Manager after each meal.
• Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.
• Responsible to wear the uniform that is provided and to maintain a neat and professional appearance at all times.
• Perform all other duties as and when assigned by Senior Catering Assistant.
