Job Description
Student Attendance
· Monitor and record student attendance daily using the biometric thumbprint system and other tools.
· Identify students with low attendance and issue formal warning letters in accordance with institutional policies.
· Take appropriate follow-up actions to address and rectify attendance issues.
· Contact students who have been absent to remind them of their responsibilities, using email or phone calls as necessary.
· Conduct periodic visits to classes to ensure that students are attending as expected and address any attendance-related concerns.
· Offer guidance and counseling services to students, addressing their academic and personal concerns.
· Work with administrative staff to ensure that attendance records are integrated with other student records and systems.
Student Personal Files
· Maintain and update student personal files (p-files) with accurate and current information, including personal details, academic progress, and any other relevant records.
· Ensure accurate entry of new data and timely updates to existing records to reflect changes in student status or information.
· Organize and categorize student files systematically for easy retrieval and efficient management.
· Prepare necessary documents related to student records, including transcripts, enrollment confirmations, and certificates, in a timely manner.
Student Inquiry
· Carefully listen to and understand the nature and specifics of student inquiries.
· Provide clear, accurate, and concise responses to student inquiries, ensuring that information is easily understood.
· Evaluate the effectiveness of support provided and make necessary adjustments to better meet student needs
· Provide pastoral care and support to students, addressing personal and academic concerns.
· assist in organizing and coordinating student affairs activities, such as orientation programs, workshops, and social events.
· Address and manage any other operational matters related to student services and administrative functions.
Job Requirements
1. Strong verbal and written communication skills
2. Ability to work in groups/teams
3. Service level must be maintained
4. Customer Centric
5. Min 2 years of working experience in educational administration or any industry
