Work Location: Yishun
Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break
Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break
Contract Period: Jan 2025 - Dec 2025
Job Description:
- Cover front desk customer service duties for Primary School and MOE Kindergarten.
- Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected 2-2 during peak hours).
- Maintain customer related information when required, eg phone log.
- Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
- Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
- Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
- Handle/ support situation when student(s) vomited and soiled their clothes.
- Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
- Assist in receiving of goods and incoming mails.
- Maintain tidiness of the reception area at all times.
Job Requirement:
- Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
- Able to relate well with young children.
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239
