Responsibilities
We are looking for an exceptional Technical Consultant (Pre-Sales + Post-Sales), Bahasa Indonesia-speaking, based in Singapore to join our growing team in Asia. In this role, you will be responsible for leading and participating in both pre and post-sales activities with direct end customers and partners.
In this role, you will also be responsible to:
- Lead and participate in both pre and post-sales activities with direct end customers and partners
- Provide technical advice, troubleshooting, and analysis and communicate technically complex ideas to both non-technical and technical audiences.
- Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries
- Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform.
- Develop collaterals: presentations, demos, white papers, best practices, solution packs
- Conduct customer training, Work-jams, implementation and product support
- Serve as a point of escalation when customer issues arise, troubleshoot, and ensure quick resolution
- Working with our local and regional delivery partners/vendors, providing enablement and technical support on their various initiatives and projects with clients.
Requirements
Qualifications / Experience / Technical Skills
- Computer Science or Bachelor of Science or equivalent education
- 7+ years of Solutions Consulting / Technical Consulting experience is a must
- 5+ years of experience with Integration and Middleware tools is a must
- Communicate effectively with Technical, Business and C Level stakeholders
- Expertise in Enterprise security and governance
- Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
- Possess relevant Cloud certifications, such as AWS Certified Solutions Architect, Microsoft Certified Administrator, or Google Cloud GCP Cloud Engineer
- Knowledge of Java and .Net platforms a plus
- Must be able to communicate effectively with Bahasa Indonesia speaking customers /offshore clients.
Soft Skills / Personal Characteristics
- Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.
- Excellent verbal and written communication skills
