Job Description
- Carry out 24 x 7 daily monitoring of the 3.5GHz C-Band RAN systems’ faults and alarms.
- Issue trouble tickets and track the fault resolution to ensure that any fault raised is responded to and resolved within the agreed SLA.
- Coordinate with telco partners to develop, implement and maintain processes/procedures for daily operations, system configuration and maintenance activities.
- Coordinate with telco partners to assess, plan, align, schedule and implement Change Request (CR) raised by them.
- Generate monthly network performance and usage reports or any ad hoc reports upon request.
- Coordinate and work with the equipment vendor to test all gNode B software upgrade and patches with their respective 5G Core Network to ensure end to end compatibility.
- Coordinate with the equipment vendor to schedule a mutually agreed timeline to load the software upgrades/patches to the live network.
- Administer all system and user management functions of the 5G RAN OSS, which include:
- Access right of telco partners and the equipment vendors; Software and hardware upgrades; Security functionalities; System maintenance (such as database maintenance).
- For 5G Exploratory Platform (5GEP), to be the interface with IMDA to update on changes to network configurations, software versions and procedures.
- Coordinate with telco partners to support project implementation and network expansions.
- Interface with vendors and contractors on all operational and project support activities.
Job Requirements
- New graduate with NITEC, Diploma or Degree in Electrical/Electronic/Telecommunication or related qualification or possess at least two years of related working experience.
Technical Skills
- Knowledge in telecommunication networks, knowledge of cellular network would be an advantage.
- Basic IP knowledge is highly preferred.
Interpersonal Skills
- Maintain a strong learning attitude and able to keep up in a fast-paced environment.
- Able to work independently and is also a good team player.
- Possess good communication skills.
- Strong commitment to work and have good initiatives.
