Responsibilities:
- Assist in managing daily front-of-house operations, ensuring smooth and efficient service.
- Train, mentor, and supervise front-of-house staff, promoting teamwork and excellent customer service.
- Help maintain cleanliness, organization, and presentation standards throughout the front-of-house area.
- Address guest inquiries, concerns, and feedback promptly to ensure satisfaction.
- Collaborate with the Front of House Manager to develop and implement operational policies and procedures.
- Monitor service quality and performance, providing feedback and coaching to team members.
- Assist in scheduling staff and managing labor costs to meet budgetary goals.
- Support inventory management and ordering of supplies as needed.
- Participate in staff meetings and training sessions to enhance team performance and communication.
- Ensure compliance with health and safety regulations and company policies.
Requirements:
- At least two (2) years of working experience in the related field and in similar capacity
- Thorough understanding of all occupational health & safety issues
- Flexible and energetic
- Excellent communicator, team player and with leadership qualities
- Passion for food, customer-service, & result oriented
* 5-day work week
