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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Implementation Support Specialist #HMS
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Implementation Support Specialist #HMS

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Position: Implementation Support Specialist
Contract Duration: 1 year (3 openings)
Preferred Background: Candidates with experience as Nurses or Pharmacy Technicians
Salary Range: $2,500 - $3,200/month
Completion Bonus: 1-month salary upon completing the contract

Working Hours:

  • Implementation Phase:Morning: 7:00 AM to 3:30 PM
    Afternoon: 1:30 PM to 10:00 PM
    Night: 9:00 PM to 7:00 AM
  • Post-Implementation Phase:Morning: 7:00 AM to 4:30 PM
    Afternoon: 10:30 AM to 7:30 PM
    Night: 7:30 PM to 7:00 AM

Allowances:

  • Standby, rotating shift, and night shift allowances during the implementation phase.

Key Responsibilities:

  • Manage emails and document transfers to SharePoint for internal access, primarily using Excel.
  • Coordinate appointment bookings with various stakeholders.
  • Ensure timely and accurate document storage in SharePoint within the next working day.
  • Prepare weekly and monthly statistical reports for internal and external customers.
  • Handle stress with quick turnaround demands from clinics.
  • Independently manage feedback and resolve issues for external clients and internal stakeholders.
  • Assist in proposal preparation, pricing requests, execution, and follow-ups.
  • Collaborate effectively with sales, shared services, call center, operations, and other internal teams.

To apply: Email your resume to: 
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