Job Functions & Summary:
Sports and Recreation Executive oversees the Gym, Sports, Swimming and Lifestyle facilities. Providing quality customer service to Club members and guests. Assist in organizing social events/activities for members. Daily functions will vary across all recreation facilities including Sports, Gym Swimming and lifestyle. Attend to members’ and guests’ inquiries on the phone and face to face. Supply information regarding the Club and all the facilities to members and guests. Providing excellent customer service.
Job Roles & Responsibilities
- Create and update existing Recreational lessons for publication materials.
- Assist members in Recreational program registrations and cancelations.
- Daily stocking of refreshment sold.
- Answer incoming calls and attend to enquiries on recreational related matters.
- Tabulate and generate monthly invoices and billings for all recreational classes.
- Plan, organize and co-ordinate with relevant internal departments to ensure the success of activities and social events throughout the club-year.
- Assist members with their enquiries regarding recreational equipment use.
- Provide members advice on leading a healthy lifestyle
- Guide members to achieve their personal goals in exercise.
- Build relationships with members and make their recreational experience a pleasant one.
- Ensure smooth daily operations of the recreational facilities.
- Conduct coordinating and progress meetings with other relevant internal departments during the organization of the recreational events.
- Maintain the recreational equipment and facility.
- Prepare a budget for each event / activity and assume responsibility for the annual Profit & Loss
- Ensure the safety of recreational users.
- Plan and execute recreational activities/ programs.
- Any other duties that may be assigned from time to time.
Employee Benefits
• AWS & Variable Bonus
• Lunar New Year Hong Bao
• Annual Leave, Family Care Leave & Birthday Leave
• Flexible , Dental Benefits & Duty Meals
• Employee Referral Fees
• Employee Privilege Discount at F&B and retail outlets/Birthday gifts vouchers
• Training and development opportunities
• Usage of Club's sports & recreational facilities